Pagariya’s BRCGS Case

Company Brief

Pagariya Food Products Private Limited, established in 1994, is a prominent manufacturer and exporter of a diverse range of food products under the brand name ‘Kwality Foods’. Headquartered in Bengaluru, Karnataka, with a state-of-the-art 60,000+ square feet manufacturing unit located in Harohalli, Ramanagara district, the company offers an extensive product portfolio that includes masalas, spice powders, soup powders, instant products, and breakfast cereals such as corn flakes, choco flakes, oats and muesli.

Kwality Foods is recognized for its commitment to quality, sourcing top-grade raw materials from various regions across India, and adhering to Good Manufacturing Practices (GMP) with internationally accepted HACCP guidelines. Our commitment to quality is reflected in our FSMS certification in ensuring products of the highest standards.

Challenges

As the company expanded its product range and market reach, ensuring consistent quality and compliance with international food safety standards became imperative. The management identified the need to implement the BRCGS (Brand Reputation Compliance Global Standards) Issue 9 to meet global benchmarks and enhance their competitiveness in both domestic and international markets. This implementation required a comprehensive overhaul of existing processes, infrastructure, and employee training programs to align with the stringent requirements of the BRCGS standard.

Solutioning

To achieve BRCGS Issue 9 certification, Pagariya Food Products partnered with Food Safety Works, leveraging their expertise in Food Safety Management Systems. The collaboration commenced with a thorough gap analysis to identify areas needing improvement. Subsequently, a detailed implementation plan was developed, focusing on:

1. Infrastructure Enhancement:

Upgrading facilities to meet hygiene and zoning requirements and ensuring segregation of raw materials and finished products to prevent cross-contamination.

2. Employee Training:

Conducting comprehensive training sessions to in still a culture of food safety and ensure adherence to the new protocols.

3. Documentation and Monitoring:

Establishing robust documentation practices and continuous monitoring mechanisms to maintain compliance and facilitate audits.

Value Proposition

Implementing the BRCGS Issue 9 standard has significantly bolstered Pagariya Food Products’ commitment to quality and safety. The certification has not only enhanced the brand’s reputation but also opened new avenues in international markets, leading to increased customer trust and business growth. This certification made us widely accepted by many retailers, manufacturers and food service organizations. The integrated approach adopted during the implementation ensured a seamless transition, minimized operational disruptions, and fostered a culture of continuous improvement within the organization.