Company Brief
One of the largest integrated technology campuses in the world, ranked 74 on the Fortune 100, with over $51 billion in revenue. The campus supports a daily flow of more than 15,000 people and provides over 6,000 food servings per day. Food service operations include three mega kitchens offering a diverse menu of over 100 items daily. The organization is committed to maintaining high standards of food safety while efficiently serving a large and dynamic workforce.
Challenges
As scaled its food operations, the organization faced multiple challenges:
- Ensuring food safety compliance for a high-volume, diverse menu across multiple kitchens.
- Managing daily operations for over 15,000 people while maintaining consistent quality and hygiene.
- Upgrading existing food safety practices from HACCP to FSSC 22000 within a tight timeframe.
- Coordinating workflows and resources in a complex, large-scale campus environment.
Solutioning
To address these challenges, implemented a structured food safety and operational strategy:
- FSSC 22000 Certification: Achieved India’s first FSSC 22000 certification for a fresh food setup.
- Process Integration: Streamlined kitchen operations across three mega kitchens to manage over 100 menu items efficiently.
- Rapid Upgrade: Transitioned from HACCP to FSSC 22000 standards within four months.
- Operational Efficiency: Optimized workflows and resource allocation to handle high daily food volumes while ensuring hygiene and safety.
Value Proposition
By adopting global food safety standards and optimizing operational processes, It strengthened its ability to serve a large workforce safely and efficiently. The FSSC 22000 certification not only demonstrated compliance with international food safety standards but also reinforced commitment to quality, employee well-being, and continuous improvement in large-scale food operations.